THE NEED
In 1995, Stephen's Engineering recognized the necessity of staying ahead in a rapidly evolving technological landscape. Their goals included long-term stability and operational efficiency. They aimed to implement reliable systems to support their growing business needs without disruptions, proactive security measures to protect against cyber threats, and seamless communication channels to enhance collaboration.
Syntrio emerged as their idea partner, offering comprehensive IT management, continuous monitoring, and strategic guidance to help Stephen's Engineering achieve their goals and drive success in the oil and gas sector.
SOLUTION
Syntrio stepped in as that partner and has remined by their side for nearly 30 years. From the beginning, we took a fully managed approach to their IT infrastructure—handling maintenance, updates, and strategic planning to keep everything running smoothly. As technology evolved, so did our services. We integrated 3CX phone systems for consistent communication throughout their field offices, installed Verkada cameras for facility security, and implemented ongoing security awareness training for their entire team.
Each solution was designed to prevent problems before they arise. With our continuous monitoring, expert support, and hands-on approach, we've helped Stephen's Engineering maintain an exceptional track record with zero cybersecurity incidents and uninterrupted operations throughout our partnership.
RESULTS
Comprehensive Cyber Security Protection: Through consistent monitoring, employee training, and managed IT oversight, Stephen's Engineering has maintained a spotless security record with no reported incidents.
Improved Operation Efficiency: With Syntrio managing their full IT environment, internal resources are no longer tied to troubleshooting or reactive maintenance, improving day-to-day efficiency.
Seamless System Integration: With all services managed under one provider, systems worth together as a unified whole, reducing complexity and simplifying support.
OVERVIEW
Stephen's Engineering has been a loyal Managed Services customer since 1995. Over the past three decades, they’ve leveraged nearly every service we offer—from fully managed IT solutions and 3CX phone systems to fiber internet and Verkada camera systems. With comprehensive coverage and consistent oversight, their team has stayed secure, connected, and operational without the disruptions that often come from overlooked vulnerabilities.
By partnering with Syntrio, the company remains focused on what they do best: running efficient, interruption-free oil and gas operations.
"Syntrio is highly knowledgeable, responsive, and always ready to assist with any issues that arise. From New Mexico, to Oklahoma, we have several remote field offices that Syntrio can support.
Their comprehensive IT management ensures our systems run smoothly with state-of-the-art security and system backup. Syntrio truly goes above and beyond to meet our needs, making them an invaluable partner for our business. James Tart, Stephen's Engineering